Return Fraud

Retailers estimate a $2.9 billion loss due to return fraud this holiday season

According to NRF’s latest Return Fraud Survey, retailers estimate they will lose $2.9 billion this holiday season, and almost $9 billion in 2012. Almost all of those polled say they have experienced a variety of fraudulent returns including wardrobing, the purchase of items with counterfeit tender and the return of stolen items. Many retailers are now enforcing stricter return policies that include shorter return windows as a result of this multi-billion dollar problem. The fraudulent return of items purchased online is also becoming a growing concern among retailers.. Learn more.